Just wanted to take a minute to share with you our appreciation for the work you did for us. Both my husband and I are in the service industry and believe in "you get what you pay for." From the time we started working with Kevin over a year ago, he impressed us with his responsiveness, professionalism, follow-up and honesty. We originally had several ideas and pipedreams to do some major remodeling to our home and Kevin never hesitated to provide us honest, consistent estimates on what it would cost for our various projects. Throughout the entire time, Kevin showed patience and understanding and never once did he demonstrate ANY frustration when we continued to change our mind and think of different ideas. Even when it came to the point where we said we're not ready to make the financial commitment for the major remodel, Kevin was understanding and continued to ask for our business when we got to that point in the future. Throughout this process, we were getting several bids for the same projects, and by far Kevin's service and follow up was superior to all others.
About a year later when we finally decided on our project, Locke was the only construction company we called. Given the experiences we had throughout our whole initial decision processes, we never ONCE thought of going with another company when it came time for the actual project, even if it may have been a little cheaper, because the service we received from Kevin in the beginning was what sold us!
We now have a completed BEAUTIFUL new deck and gazebo and I can't say enough how happy we are with the finished project. From start to finish, everything spoke of quality and professionalism. The estimates, the bids, the follow up, the work crews, and the care and concern Travis and the crew took for our home and work area each day was phenomenal!
I'm not exaggerating when people see it and their mouths drop at how beautiful it is, and all I can do is smile, say thank you and respond, "I can't tell you how happy we are, and cannot recommend highly enough Locke Construction and their team!"
Thanks again! I know we can count on you for all our future projects!